Privacy Policy

Last updated: July 15, 2026

Rescue Recycle (“Rescue Recycle,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit rescuerecycle.com or donate your devices, how we use it, who we share it with, and the choices you have. By using our website or submitting a donation, you agree to the practices described here.

Information We Collect

Information you give us. When you request to donate devices, contact us, or sign up for updates, we may collect:

  • Your name and email address
  • Your mailing address, which we use to create your prepaid shipping label
  • A phone number, if you choose to provide one
  • Details about the devices you are donating, such as type, quantity, and condition
  • Any message or information you include when you contact us

Information we collect automatically. When you visit our website, we and our analytics providers may automatically collect standard technical information such as your IP address, browser and device type, the pages you view, and the site that referred you. We collect this using cookies and similar technologies to help our site work and to understand how it is used.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your device donation, including generating your prepaid shipping label
  • Send you transactional messages such as confirmations, shipping labels, and status updates
  • Respond to your questions and requests
  • Send you news, impact updates, and occasional promotional messages if you have chosen to receive them
  • Operate, maintain, improve, and secure our website
  • Meet our legal and record-keeping obligations

How We Share Your Information

We do not sell your personal information. We share it only in these limited ways:

  • Service providers. We work with trusted companies that help us operate, including our shipping and label provider and the postal carrier that delivers your package, our email delivery provider, and our website hosting and analytics providers. These providers may use your information only to perform services for us.
  • Certified recycling partners. Devices that cannot be refurbished are passed to responsible, certified recycling partners for proper processing. We share the devices, not your contact information, for this purpose.
  • Legal reasons. We may disclose information if required by law or to protect the rights, safety, and property of Rescue Recycle, our donors, or others.
  • Business transfers. If our business is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data on Donated Devices

Before you ship a device, we ask that you back up anything you want to keep and remove your personal data, for example by performing a factory reset and removing any SIM or memory cards. Any residual data on devices we receive is handled responsibly, and devices are securely wiped or destroyed as part of our refurbishing and recycling process.

Cookies and Analytics

Cookies are small files stored on your device that help our website function and help us understand how visitors use it. You can control or disable cookies through your browser settings, though some parts of the site may not work as intended if you do.

Your Email Choices

Messages related to your donation, such as confirmations and shipping labels, are part of providing the service you requested. Promotional and update emails are optional, and every one includes an unsubscribe link so you can opt out at any time. If you opt out of promotional emails, we may still send you messages necessary to complete a donation.

Data Retention

We keep your information for as long as needed to process your donations, maintain our records, and meet legal requirements. When it is no longer needed, we take steps to delete or anonymize it.

Data Security

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your information and limit access to it.

Your Rights

You may ask us to access, update, or delete the personal information we hold about you, and you may opt out of promotional emails at any time. To make a request, contact us using the details below. We will respond within a reasonable time.

Children’s Privacy

Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

Third-Party Links

Our website may link to other sites we do not operate, such as review platforms and social media pages. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Significant changes will be reflected on this page.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Rescue Recycle
150 TX-21, Unit 370
Milam, Texas 75959
Email: info@rescuerecycle.com